liga357Privacy Policy
This page describes what we collect when you use liga357 and how we keep that data protected. We collect personal information only when you register, verify your account, deposit funds, or contact our support team. Your email, phone number, national ID, and payment method are encrypted and stored securely. We do not share your data with third parties outside our payment processors and identity-verification partners. We do not sell your information, and we do not use it for marketing purposes without your explicit consent.
Our privacy practices are designed around your control. You can request a copy of all data we hold about you, ask us to correct any errors, or request deletion of your account—subject to regulatory retention requirements. We respect your privacy across all liga357 services: live-dealer tables, sportsbook, slots, esports markets, and customer support. If you have questions about how we handle your data, contact our support team via email or in-app chat.
We are committed to transparency. This policy was last updated on the date shown at the bottom of this page. We will notify you of material changes to our privacy practices before they take effect.
What Data We Collect at liga357
Registration and Account Information
When you register for a liga357 account, we collect your email address, phone number, and a secure password. We use your email as your account identifier and your phone number for two-factor authentication during login. We do not store your password in plaintext; we encrypt it using industry-standard algorithms.
During KYC (Know Your Customer) verification, we collect your full name, date of birth, national ID number, and a photograph of your ID document. We also collect a selfie—a photograph of your face—for liveness verification. We use these documents to verify your identity and comply with anti-money-laundering regulations. We do not share your ID images with third parties except our identity-verification processor, which we contract with under strict data-protection agreements.
Payment Information on liga357
When you make a deposit or withdrawal, we collect information about your chosen payment method. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we collect your phone number associated with that app. If you use e-wallet, we collect a unique transaction identifier. If you transfer via mobile banking, local payment, online payment, or e-wallet bank, we collect your account number and account holder name.
We never store your full payment credentials (such as your complete bank card number or app PIN) on our servers. Payment processing is handled by licensed payment processors who are responsible for securing that sensitive data. We retain only the last four digits of payment methods and transaction identifiers for your transaction history and dispute resolution.
Key data we collect
- Email address and phone number for account access
- National ID and selfie for identity verification
- Payment method information (app phone number or bank account holder name)
- Transaction history (deposits, withdrawals, wagers)
- Support tickets and communication records
Betting Activity and Usage Data
We collect records of all your activity on liga357: every bet placed on Liga 1 or Piala AFF matches, every live blackjack hand, every slot spin. We log the time, amount, and outcome of each transaction. This information is used to settle your account balance, detect fraud, and comply with regulatory reporting. We also collect technical information: your device type (Android or iOS), app version, IP address, and approximate location (city or region, not precise coordinates).
We use this activity data to understand platform usage patterns, improve our service, and detect suspicious behavior such as multi-accounting or bonus abuse. We do not use your betting history for marketing or to profile your behavior outside liga357.
Customer Support Communications
When you contact our support team via email or in-app chat, we retain a copy of your messages and our responses. We use these records to resolve your issue, provide account recovery, and improve our support process. Support staff may view your chat history to understand context before responding to you. We do not use support conversations for marketing purposes.
Our liga357 Data Protection and Your Rights
Data Security and Storage
We protect your data using encryption in transit (all connections to liga357 use HTTPS) and at rest (data is encrypted on our servers). We employ access controls so that only authorized staff—such as our verification team or support staff—can view sensitive information. Our servers are located in data centers with physical security, redundant backups, and regular security audits.
However, no security system is perfect. If you believe your liga357 account has been compromised, contact our support team immediately. We will help you change your password, review recent activity, and recover your account. During peak periods such as Idul Fitri, Idul Adha, or Imlek, response times may be longer, but we prioritize all security incidents.
Third-Party Processors and Data Sharing
We share your data with third-party processors only when necessary to provide our service. These include payment processors (DANA, e-wallet, mobile banking partners), identity-verification service providers, and our hosting and infrastructure providers. All third-party processors sign data-processing agreements that require them to protect your data to the same standard we do. They are not permitted to use your data for their own purposes.
We do not sell your personal data to advertisers or data brokers. We do not share your betting history with sports leagues or other operators. We may share aggregated, anonymized data (such as "many active users in Jakarta placed Liga 1 bets last month") for research or reporting, but this data cannot identify you personally.
Your Rights and Data Access
You have the right to request a copy of all personal data we hold about you. Submit a request to our support team with your account email and identity verification. We will provide your data in a portable format within 10 business days. You also have the right to correct any errors in your data—such as a misspelled name or outdated address—by updating your account or contacting support.
You have the right to request deletion of your account and associated data. If you request deletion, we will close your account and remove your personal information, except for data we are legally required to retain for tax or anti-money-laundering compliance. Regulatory requirements may require us to keep your transaction history for up to 7 years after your last transaction.
Cookies and Tracking
Our liga357 app uses cookies or local storage to remember your login session and language preference. These cookies help us keep you logged in and provide a personalized experience. They are not used to track you across other websites or apps. You can clear cookies or local storage through your device settings, though this will log you out of liga357.
If you have privacy questions or concerns about how we handle your data, contact our support team. We respond to privacy inquiries within 5 business days. Your privacy is fundamental to our service, and we take all concerns seriously.